Work stalls between tools
Requests wait on a reply, records never get updated, and handoffs sit unclaimed. The drag lives in the gaps, not the software.
For operations leaders
Operations leaders
AI agents for the coordination work that slows operations down.
AI agents for operations leaders: handoffs, approvals, reporting and follow-up that move automatically, with control, visibility and a human on every exception.
In one paragraph
For operations leaders, Agnotiq deploys AI agents that take over recurring coordination work across the systems the business already runs: routing, follow-up, approvals, status updates and reporting. Agents move the routine automatically, escalate the exceptions to a person, and report on every run, so throughput rises without adding headcount.
The drag
Where the hours go.
Reporting eats the week
Someone assembles the numbers by hand, and the insight arrives too late to change a decision.
Hiring to keep up with admin
Headcount grows to chase status and updates rather than to serve customers.
What we build
Agents that take it off your plate.
Email and request operations
Agents that read incoming requests, route them, draft the reply and keep the record current, with every send approved by your rules.
Refund and approval workflows
Routine cases move on their own; higher-risk cases wait for a one-tap approval in a dashboard or Slack, with a full audit trail.
Analysis on demand
Drop in a CSV and get a report, narrative findings and charts in one run, so the insight comes out with the data.
Every agent ships with an eval suite your team owns, canary rollout, telemetry in the channels you already watch, and a kill-switch you control. Nothing runs as a black box.
We stay on for the first quarter after launch, tuning prompts, swapping models and retiring the agents that aren't paying rent.
Built in Toronto
Built in Toronto, run for Canada.
This work is delivered from Toronto, on Eastern time, inside your own cloud. Canadian teams keep their data in the region they chose and their engineer in their working day.
- Studio
- Toronto, since 2012
- Hours
- Eastern time, every business day
- Delivery
- Remote, across Canada and abroad
Already running for teams like yours.
Email operations
AgnotiqMail
35%Faster response time
2.5×More conversations handled
10+ hrsSaved every week
View case study
Refund operations
Now a product: Lumtry
Lumtry
92%Routine cases auto-handled
1-tapApprovals from dashboard or Slack
FullAudit trail on every decision
View case study
Analytics
Data Analyst Agent
< 5 minFrom CSV to full report
6+Chart types built automatically
100%Repeatable, consistent analysis
View case study
Questions from operations leaders.
With the loop that has the most volume and the clearest definition of done: usually inbound requests, approvals or a recurring report. Two weeks of discovery inside your operation produces a ranked map with a scope and a price for the first agent.
Approvals for higher-risk actions, telemetry on every run, and a kill-switch per agent. Policy is yours; the agent enforces it.
On the case studies published on this site: 35% faster response times and ten-plus hours saved weekly for a small team's email operations, 92% of routine refund cases handled automatically, and reports produced from a CSV in under five minutes.
More answers on the FAQ page.
The services behind it.
Task automationTask automation at Agnotiq means a multi-step AI agent that picks up a long, branching process your team keeps postponing, runs it end to end inside the tools you already use, and hands the exceptions back to a person.Agentic workflowsAn agentic workflow is a chain of AI agents and deterministic steps that moves a piece of work across several systems without a person chasing it: a lead is captured, scored, routed and followed up; a support request is classified, enriched, assigned and escalated.AI strategy consultingAI strategy consulting at Agnotiq is operator-led: we sit with your team, watch the work, and produce a ranked map of the workflows where an agent will pay for itself, each with a scope, a price and an eval plan.For customer teamsAI agents for support and success teams.For revenue operationsAI agents for RevOps and sales-led teams.For IT leadersAI agents with the governance IT needs.
Have a workflow that deserves an agent?
A 30-minute fit call, then a two-week Discovery for $2,500 that ends in a fixed quote. Send a brief instead and we reply within one business day.