Process
Our simple & smart process
Everything you need to collaborate, create, and scale, a repeatable rhythm that delivers the same rigour every time.
01
Discover
Two weeks with your team, watching the real work. We map the loops where an agent pays for itself and end with a fixed quote and the engineers who would build it.
Built in Toronto
Built in Toronto, run for Canada.
The five phases run on Eastern time from Toronto. Discovery sessions, demo days and the production rollout are scheduled in your working hours.
Hand-off lands in your repo and your cloud, so the runbook, the eval suite and the agent stay with your team in Canada when the engagement ends.
- Studio
- Toronto, since 2012
- Hours
- Eastern time, every business day
- Delivery
- Remote, across Canada and abroad
What the process has shipped.
Pricing intelligence
Now a product: MarginTide
Price Checker Agent
24/7Continuous market monitoring
5+ hrsManual checks removed weekly
InstantAlerts on pricing pressure
View case study
Support ops
Customer Support Automation
98%Routed to the right team
2×Faster time to resolution
4.8/5Customer satisfaction
View case study
Refund operations
Now a product: Lumtry
Lumtry
92%Routine cases auto-handled
1-tapApprovals from dashboard or Slack
FullAudit trail on every decision
View case study
Have a workflow that deserves an agent?
A 30-minute fit call, then a two-week Discovery for $2,500 that ends in a fixed quote. Send a brief instead and we reply within one business day.